The website www.anatomywear.eu is an e-commerce portal operated by Anatomy Wear OÜ, registration code 16549643.
This privacy policy applies when a client uses the Anatomy Wear OÜ website and/or provides their personal data through the website or other channels.
The responsible processor of personal data is Anatomy Wear OÜ, registration code 16549643.
Anatomy Wear OÜ may authorize other legal entities (authorized processors) to process personal data, provided that an agreement has been signed with the processor. This agreement ensures that the authorized processor is obligated to keep the processed personal data confidential and to ensure data protection in accordance with legal requirements.
Types of Personal Data Processed
- Name, phone number, and email address
- Delivery address for goods
- Bank account number
- Information about purchased goods and services, payment details (purchase history)
- Customer support information
Purpose of Processing Personal Data
- To fulfill purchase and sales agreements with the client.
- To meet legal obligations (e.g., accounting and resolving consumer disputes).
- To manage client orders and deliver goods.
- Purchase history data (e.g., purchase date, items, quantity, client details) is used to create an overview of purchased goods and services and analyze client preferences.
- Bank account numbers are used for processing refunds.
- Personal data such as email addresses, phone numbers, and client names are used to address issues related to the provision of goods and services.
Legal Basis
- Personal data is processed for the purpose of fulfilling agreements with the client.
- Personal data is processed to meet legal obligations (e.g., accounting and resolving consumer disputes).
- Data processing occurs with the client’s consent for activities such as marketing, informing about new products, and campaigns of interest to the client.
Disclosure of Personal Data to Authorized Processors
Anatomy Wear OÜ keeps the client’s personal data confidential and only discloses it to third parties with the client’s consent, except where disclosure is required or permitted by law.
The e-store user agrees that Anatomy Wear OÜ has the right to process their data to provide suitable services, including sharing client data with parties involved in service provision (e.g., accounting, transportation, payment gateway). Anatomy Wear OÜ shares necessary payment-related personal data with the authorized processor, Montonio Finance UAB.
Security and Data Access
The e-store implements appropriate physical, organizational, and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.
Personal data processing by authorized processors is carried out under agreements between the e-store and the processors, who are obligated to ensure adequate safeguards for data protection.
Access and Correction of Personal Data
Stored personal data can be accessed and corrected via the e-store user account. If a purchase was made as a guest (without a user account), a request for accessing or modifying personal data can be submitted to an authorized representative (employee) of Anatomy Wear OÜ.
Withdrawal of Consent
If personal data processing is based on the client’s consent, the client has the right to withdraw their consent by notifying customer support via email at aw@anatomywear.eu.
Data Retention
- Personal data is deleted upon closure of the e-store account, except when such data needs to be retained for accounting purposes or resolving consumer disputes.
- Data related to payments and consumer disputes is retained until the claim is fulfilled or the limitation period expires (three years).
- Personal data necessary for accounting is retained for seven years.
Deletion of Data
To delete personal data or a user account from the e-store, the client must submit a written request to aw@anatomywear.eu. Data will be deleted unless retention is required for accounting purposes or resolving consumer disputes.
Direct Marketing Communications
Email addresses are used for sending direct marketing communications if the client has provided consent. If the client no longer wishes to receive direct marketing messages, they can select the appropriate link in the email header or contact customer support at aw@anatomywear.eu.
Dispute Resolution
Disputes related to personal data processing are resolved through customer support at aw@anatomywear.eu. The supervisory authority is the Estonian Data Protection Inspectorate, info@aki.ee.